Return Policy - Torr Punjabi

Return Policy

Our Size Story

We use Standard European Sizes to help you pick the right size for your feet. Even if you pick the wrong size, no need to worry, we exchange Juttis within 7 days provided it is not worn. We stand committed to delivering you the best quality product for which we ensure that we cover manufacturing defects whatsoever till 6 months provided a synthetic sole is applied on jutti after wearing it for couple of days from any local cobbler.

Returning the Torr Jutti

If unfortunately you desire to return the Jutti, or it has failed to impress you, you can do so within 48 hours of getting the Jutti in the original box along with the invoice. We do not provide the return pickup service, so you are requested to send the courier on your own. However we can beer the expenses for the same.

Refund process and Time

We Initiate the refund process once we receive the jutti post ensuring that it wasn’t worn. The refund process can take upto 7-10 business days to process. Please check with your bank after you receive the return email confirmation.

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